Encore Trauma-Informed Care Related Presentations



This course will focus on educating leaders around trauma-informed care related topics using previous conference recordings to provide an understanding of the common triggers, responses, and techniques to calm patients experiencing trauma episodes. This course will also discuss the advantages of integrating trauma-informed related care and the ability to provide effective and meaningful support. 



Nurse, Physician, Certificate of Participation for Non-physician Healthcare Professionals

2.50 hours

Learning Outcomes
  • Explain what trauma is, and the prevalence among different populations. 

  • Describe trauma-informed care and the need for trauma-informed care in hospice. 

  • Understand and recognize triggers and behaviors of patients who have experienced trauma. 

  • Demonstrate calming and de-escalation basic techniques. 

  • Utilize six principles of trauma-informed care to develop a curriculum for new employee orientation. 

  • Identify best practices to support workforce resiliency and address secondary and vicarious trauma. 

  • Create opportunities to support the fundamental needs of clinical cohorts exacerbated in times of crisis. 


Subject Matter Experts
Amanda Anderson, Veteran Support Builder, Trauma Care Specialist | Heart of Hospice 
Besty Barton, MPH, Hospice & Palliative Care Educator | Transitions Lifecare
Jill Daiss-Lucus, Administrator & Social Worker | Dignity Home Health and Hospice 
Kurt Merkelz, M.D, Senior Vice President & Chief Medical Officer | COMPASSUS



Sarah Bal, CAE | NHPCO
Carla Cheatham | Carla Cheatham Consulting Group
Paige Hector | Paige Ahead Healthcare Education & Consulting, LLC
Carrie Hoover | NHPCO 
Laura Lirette | Mt. Hood Hospice
Tracey Wheatley | Hospice & Community Care



None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.



CE/CME Credit Hours



This course offers CE/CME credit for Nurses and Physicians and a certificate of participation for Non-Physician Healthcare Professionals.  

To receive CE/CME credit, each participant must complete each module in sequence; partial CE/CME credit is not available. Each participant must watch all module videos, review the references and resources provided, evaluate the overall course, and request CE/CME before the expiration of their registration.  

 Accreditation Statement 

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In support of improving patient care, the National Hospice and Palliative Care Organization (NHPCO) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 


Available Credit 


    • 2.5 AMA PRA Category 1 Credit(s)TM 
    • 2.5 Interprofessional Continuing Education credits 
    • 2.5 Nurse Contact Hours 


Joint Accreditation IPCE Credit Statement 

This activity was planned by and for the healthcare team, and learners will receive 2.5 Interprofessional Continuing Education (IPCE) credits for learning and change. 


CNE Credit Designation Statement 
NHPCO designates this other/blended learning for 2.5 nursing contact hour(s). Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. 


CME Credit Designation Statement 
NHPCO designates this other/blended learning for 2.5AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 


Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other those above may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate this activity was certified for AMA PRA Category 1 Credit(s)TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form. 




2.50 Hours





In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase. 




Member Price

Non-Member Price


Additional Info

Release Date
July 24, 2023


Expiration Date
July 23, 2026