Trauma Informed Care

This course will focus on educating leaders around Trauma Informed Care and providing an understanding of the common triggers, responses, and techniques to calm patients experiencing trauma episodes. Discuss the advantages of integration of Trauma Informed Care and the ability to provide effective and meaningful support.  

Nurse, Physician, Certificate of Participation for Non-physician Healthcare Professionals

2.50 hours

Learning Outcomes
  • Explain what trauma is, and the prevalence among different populations.
  • Describe trauma-informed care and the need for trauma-informed care in hospice.
  • Understand and recognize triggers and behaviors of patients who have experienced trauma.
  • Demonstrate calming and de-escalation basic techniques.
  • Utilize six principles of trauma-informed care to develop a curriculum for new employee orientation.
  • Identify best practices to support workforce resiliency and address secondary and vicarious trauma.
  • Create opportunities to support the fundamental needs of clinical cohorts exacerbated in times of crisis.

Subject Matter Experts
Amanda Anderson, Veteran Support Builder, Trauma Care Specialist | Heart of Hospice 
Besty Barton, MPH, Hospice & Palliative Care Educator | Transitions Lifecare
Jill Daiss-Lucus, Administrator & Social Worker | Dignity Home Health and Hospice 
Kurt Merkelz, M.D, Senior Vice President & Chief Medical Officer | COMPASSUS

Sarah Bal, CAE | NHPCO
Carla Cheatham | Carla Cheatham Consulting Group
Paige Hector | Paige Ahead Healthcare Education & Consulting, LLC
Carrie Hoover | NHPCO 
Laura Lirette | Mt. Hood Hospice
Tracey Wheatley | Hospice & Community Care


None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

CE/CME Credit Hours

Nurse: NHPCO is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this enduring material for a maximum of 2.50 contact hours. Nurses should only claim the contact hours commensurate with the extent of their participation in the activity.

Physician: NHPCO is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this enduring material for a maximum of 2.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the sessions attended that were certified for physician credit (AMA PRA Category 1 Credit(s) TM). It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, counselors, physician assistants, quality professionals, social workers, spiritual care givers, etc.


Nurse 2.50 Contact Hours

Physician 2.50 AMA PRA Category 1 Credits™


In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase.


Member Price

Non-Member Price

Additional Info

Release Date
July 24, 2023

Expiration Date
July 23, 2026