Hospice Quality Certificate Program Companion Course (2024 Update)


This program covers the basics of healthcare compliance, including a review of the federal hospice regulations, compliance as the foundation of a quality hospice program, and the connection between compliance and quality outcomes. In addition, topics include the nuts and bolts of hospice quality measurement, self-assessment, continuous performance improvement, the federal hospice and quality reporting program, and best practices to apply to your hospice program to ensure high quality patient and family care.



This certificate program is a companion to the Hospice Compliance Certificate Program. Participants should have completed that certificate program before proceeding with this one.. If you would like to retake the 7 modules which are duplicated in both courses, please contact conferences@nhpco.org to be transferred and pay for the full Hospice Quality Certificate Program. 


Compliance Officer, Nurse, Physician, Non-physician Healthcare Professionals

4.5 hours

Learning Outcomes
  • Identify the relationship between compliance, ethics, and hospice quality outcomes
  • Examine the requirements and considerations for a high functioning QAPI program
  • Review strategies for self-assessment, performance improvement, and quality outcomes monitoring
  • Discuss the HQR program and strategies for performance improvement


Subject Matter Expert





Aparna Gupta, CPHQ, CRNP, DNP, FACHE | National Hospice and Palliative Care Organization

Natalie McNeal, MBA, MHA | Wellstar Community Hospice

Sandra Nelson, CHPN, MSN, RN | Hospice of Holland

Sarah Simmons, CHPN, MSN, RN | National Hospice and Palliative Care Organization

Elisabeth Smith, MS, BSN, RN, CHPN | Hospice of the Chesapeake


Eugenia Smither, RN, CHC, CHE, CHP | Bluegrass Care Navigators 



Sarah Bal, CAE | NHPCO


Carrie Hoover | NHPCO


Sarah Simmons, CHPN, MSN, RN| NHPCO




None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patient



CE/CME Credit Hours

Accreditation Statement

In support of improving patient care, the National Hospice and Palliative Care Organization (NHPCO) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.





To receive CE/CME credit, each participant must complete each module in sequence; partial CE/CME credit is not available. Each participant must watch all module videos, review the references and resources provided, explore the discussion forums, evaluate the overall course, and request CE/CME before the expiration of their registration.



Available Credit

·        4.5 AMA PRA Category 1 Credit(s)TM

·        4.5 Interprofessional Continuing Education credits

·        4.5 Nurse Contact Hours



Joint Accreditation IPCE Credit Statement

This activity was planned by and for the healthcare team, and learners will receive 1 Interprofessional Continuing Education (IPCE) credits for learning and change.



CNE Credit Designation Statement
NHPCO designates this enduring material for 4.5 nursing contact hour(s). Nurses should claim only the contact hours commensurate with the extent of their participation in the activity.



CME Credit Designation Statement
NHPCO designates this enduring material for 4.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.



Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other those above may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate this activity was certified for AMA PRA Category 1 Credit(s)TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.




Nurse 4.5 Contact Hours

Physician 4.5 AMA PRA Category 1 Credits™





This course offers CE/CME credit for Nurses, Physicians, and a certificate of participation for Non-Physician Healthcare Professionals.  

In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase. 




Member Price

Non-Member Price


Additional Info

Release Date
January 1, 2024


Expiration Date
December 31, 2027