Hospice Quality Certificate Program Companion Course

This program builds on the Hospice Compliance Certificate Program which sets the stage for compliance as the foundation of a quality hospice program, and the connection between compliance and quality outcomes. This course addresses the nuts and bolts of hospice quality measurement, self-assessment, continuous performance improvement, the federal hospice and quality reporting program, and best practices to apply to your hospice program to ensure high quality patient and family care.  

This certificate program is a companion to the Hospice Compliance Certificate Program. Participants should have completed that certificate program before proceeding with this one.. If you would like to retake the 7 modules which are duplicated in both courses, please contact conferences@nhpco.org to be transferred and pay for the full Hospice Quality Certificate Program. 

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Compliance Officer, Nurse, Physician, Non-physician Healthcare Professionals

6 hours

Learning Outcomes
  • Examine the requirements and considerations for a high functioning QAPI program 
  • Review strategies for self-assessment, performance improvement, and quality outcomes monitoring 
  • Discuss the HQR program and strategies for performance improvement 

Subject Matter Expert


Ann Marie Akerman, BSN, MBA, RN | Hospice & Community Care 

Tarie Kendall | Blessing Hospice & Palliative Care 

Jennifer Kennedy, EdD, MA, BSN, RN, CHC | NHPCO 

Natalie McNeal, MBA, MHA | Wellstar Community Hospice 

Eugenia Smither, RN, CHC, CHE, CHP | Bluegrass Care Navigators 

Jennifer Vennare, MSN, BSN, RN | UPMC Family Hospice and Palliative Care 


Carrie Hoover | NHPCO
Jennifer Kennedy, EdD, MA, BSN, RN, CHC | NHPCO 


None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patient

CE/CME Credit Hours

Nurse: NHPCO is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

NHPCO designates this enduring material for a maximum of 6 contact hours. Nurses should only claim the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education activities and does not imply endorsement of any commercial product displayed in conjunction with this activity.

Physician: NHPCO is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. 

NHPCO designates this enduring material for a maximum of 6 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the sessions attended that were certified for physician credit (AMA PRA Category 1 Credit(s) TM). It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form. 

*including bereavement professionals, counselors, physician assistants, quality professionals, social workers, spiritual care givers, etc.


Nurse 6 Contact Hours

Physician 6 AMA PRA Category 1 Credits™


This course offers CE/CME credit for Nurses, Physicians, and a certificate of participation for Non-Physician Healthcare Professionals.  

In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase. 


Member Price

Non-Member Price

Additional Info

Release Date
September 1, 2022

Expiration Date
August 31, 2025