Inclusion and Access: The Managers Role

Hospice managers play a key role in their organization’s practices regarding inclusion and access. Managers must demonstrate the core hospice values of inclusion as leaders and change agents. Inclusion is a cornerstone of all programs, services, policies and procedures. Inclusion means changing the current paradigm from one of offering services and marketing them to communities to one of including members of diverse and underserved populations throughout the organization. Ensuring access requires that you honestly assess yourself, your organization and your community with open eyes and a willingness to admit that there is work to be done. 

Inclusion and access matter because they enhance organizational culture, improve employee satisfaction and retention, and increase organizational flexibility and creativity. This module will lead you through self, organizational and community assessments. It will help you determine where you have successes to celebrate and challenges to address. Though your participation, you will become more aware and attuned to the importance of inclusion and access and gain resources to help you influence the development of an inclusive organization. 

  

CE/CME OFFERED
Nurse

     LENGTH
     1.00 hours

 
Learning Outcomes
  • Assess themselves, their organizations, and their communities with respect to inclusion and access. 
  • List strategies to promote an inclusive organization. 
  • Identify the characteristics of an inclusive administration.  
  • Discuss considerations for recruiting and retaining an inclusive workforce. 
  • Identify inclusiveness and access factors that impact quality.  
  • Initiate an action plan to promote inclusion and access in their organizations.


Subject Matter Expert

Christin (Coco) O’Shaughnessy, MSW

 

Planners

Barbara L. Bouton, MA, FT  

Jennifer Kennedy, MA, BSN, RN


 

Disclosure

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

 

 

Accreditation Statement

 

 

In support of improving patient care, the National Hospice and Palliative Care Organization (NHPCO) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

To receive CE/CME credit, each participant must complete each module in sequence; partial CE/CME credit is not available. Each participant must watch all module videos, review the references and resources provided, evaluate the overall course, and request CE/CME before the expiration of their registration. 

 

Available Credit  

  • 1.00 Nurse Contact Hours 


CNE Credit Designation Statement 
NHPCO designates this other/blended learning for 1.00 nursing contact hour(s). Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. 


 

LENGTH:

1.00 Hours

 

Completion

In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase.

 

Cost

Member Price
$70.00

Non-Member Price
$140.00

 

Additional Info

Release Date
September 1, 2021

 

Expiration Date
Aug 31, 2024