Survey Priorities, Reform, Readiness, and Response

This three-part course focuses on survey priorities, reform, readiness, and response that hospice leaders and staff need to consider. In the first module, faculty will discuss the pivotal role team members play in the areas of hospice documentation, pandemic response, and infection control. Specific strategies to demonstrate compliance will be presented and discussed. The next module will focus on the regulations resulting from CY 2022 Home Health final rule and how it reforms the hospice survey process and enforcement remedies. The final module will help hospices prepare for the survey process with a firsthand account from a hospice who has been preparing for their next survey and resources NHPCO has released to support providers in the survey readiness process. 

Nurse, Physician, Certificate of Participation for Non-physician Healthcare Professionals

3.00 hours

Learning Outcomes
  • Describe specific strategies to facilitate compliance in clinical documentation and practice 
  • Identify key hospice survey and compliance priorities impacted by managers and hospice team staff. 
  • List the possible disciplines that could be considered to be part of the survey team.
  • Describe four of the enforcement remedies and when they could be used by the surveyor or CMS.
  • Describe 3 conditions of participation that have been designated as high priority for surveyors.
  • List 4 of the enforcement remedies surveyors will use when a hospice has a serious deficiency or deficiencies.

Subject Matter Experts
Roseanne Berry, MSN, RN | R&C Healthcare Solutions
Kerri A. Ervin, MJ, MS, RN, CHC, CHPN, CHPCA | Avow
Judi Lund Person, MPH, CHC | NHPCO
Kimberly Skehan, MSN, RN | SimiTree Healthcare Consulting
Alix Ware, JD, MPH | NHPCO

Sarah Bal, CAE | NHPCO
Judi Lund Person, MPH, CHC | NHPCO
Alix Ware, JD, MPH | NHPCO


None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

CE/CME Credit Hours

Nurse: NHPCO is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this enduring material for a maximum of 3.00 contact hours. Nurses should only claim the contact hours commensurate with the extent of their participation in the activity.

Physician: NHPCO is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this enduring material for a maximum of 3.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the sessions attended that were certified for physician credit (AMA PRA Category 1 Credit(s) TM). It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, counselors, physician assistants, quality professionals, social workers, spiritual care givers, etc.


Nurse 3.00 Contact Hours

Physician 3.00 AMA PRA Category 1 Credits™


In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase.


Member Price

Non-Member Price

Additional Info

Release Date
July 1, 2022

Expiration Date
July 1, 2025