Trauma-Informed End of Life Care

The pervasiveness of psychological trauma exposure has been established in the general population and among older adults. There is emerging evidence for additional opportunities for exposure to psychological trauma at or near the end of life. Understanding trauma-informed care, assessment of trauma history and palliation of trauma-related symptoms are crucial elements for compassionate patient care in hospice and palliative care programs. Incorporating trauma-informed end-of-life care has the potential to increase staff job satisfaction and retention.

Learning Outcomes
  • Define key terms related to trauma-informed care in hospice and palliative care.
  • Understand the prevalence and impact of trauma in the general population.
  • Identify patients with underlying post traumatic stress and what to do about it.
  • Identify improved patient outcomes when incorporating trauma informed care in your organization.
  • Describe ways trauma informed care in your organization will decrease compassion fatigue and improve retention in your staff.

Subject Matter Expert

Barbara Ganzel, PhD, LMSW

Barbara is a clinical social worker and research neuroscientist. She has 20+ years of experience in the study of psychological trauma and its impact on brain, body, and behavior across the lifespan. Previously, she was the principal investigator and director of an neuroimaging laboratory at Cornell University in Ithaca. Currently, she is the director of the Gerontology Institute at Ithaca College. She has published in the Psychological Review, Journal of the American Medical Association, American Journal of Psychiatry, The Gerontologist, NeuroImage, Psychology and Aging, and the Journal of Traumatic Stress, among others.

LeAnna Anderson, MSW, LICSW

My dedication to the mission of hospice care was sparked through a volunteer rotation during my college years at Concordia University. My volunteer service at a local hospice agency inspired me to change my major from Health Care Administration to Social work - ultimately earning a Master’s of Social Work from Eastern Washington University. I’ve worked in a variety of health care environments as a clinician and manager; and have spent the past 11 years at Hospice of the Northwest in Washington State where I serve as the Clinical Manager of Counseling Services and Allied Therapy. I oversee some of the best in hospice care - the medical social workers, spiritual and bereavement counselors, as well as the massage and music practitioners. I’m passionate about the delivery of extraordinary hospice services so have developed and facilitated practicum opportunities for MSW and Counseling students at Hospice of the Northwest for the past 10 years. My community and board experience includes Hospice of the Northwest Foundation Board Trustee, past member and officer of the Society of Social Work Leaders in Health Care-WA; I also completed Next Level Leadership Training through the Everett Community College and StrategyClicks (Adaptive Leader Training). My presentations include co-presenting “Grieving: Meeting the Needs of Patients and Families Before and After Death” at NHPCO’s MLC2016. I am honored to be serving as the National Council of Hospice and Palliative Professionals [NCHPP] Social Work Section Leader. I enjoy living on Camano Island, WA with my wonderfully supportive husband, my sage mother and her rescue companion dog, Lady.

Scott Janssen, MA, MSW, LCSW

Scott is a clinical social worker with 25 years of hospice experience. He has written widely for popular and professional magazines on issues related to end-of-life care, clinical social work practice as well as serving hospice patients who have underlying PTSD. His book, Standing at Lemhi Pass – Archetypal Stories for the End of Life and Other Challenging Times, explores the use of storytelling with hospice patients and families. 


None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.


This is a self-paced course, so you can start and stop the course at any time at your convenience. The course includes a video component, and an evaluation to provide you with an optimal learning experience. 

You are required to complete the course in its entirety and pass the assessment (if available) with a minimum pass rate of 80%. After completing the course and assessment, you must then complete the course evaluation to claim continuing education credit or a certificate of completion


Member Price

Non-Member Price

Additional Info

Release Date
December 1, 2018